Lee had never been in prison before and when he was seen in the court cells, he was very apprehensive about what was to come. His SPARC Practitioner explained what would happen next throughout the reception process. The next day she visited him and made arrangements to sustain his tenancy with the local authority. She also assisted him to write to several creditors such as his mobile phone company to advise he could not pay his contract while he was in custody. Lee commented that he thought this was good because it meant he would not be leaving the prison in a worse situation than he went in.