While Michael was in prison, he received a letter telling him he had a tax penalty to pay of over £1,000. Michael’s SPARC Practitioner supported him to speak to HMRC over the phone but they said there was nothing they could do as he needed to do his tax returns. Michael found an advert for The Tax Academy in the Inside Time and showed the advert to his SPARC Practitioner. She made contact with the Tax Academy who said they could assist. The Tax Academy liaised with SPARC and Michael and not only did Michael have his penalty overturned, he also received a tax refund of several hundred pounds. He is currently in supported accommodation, following his release but is now looking for his own place which the money will help him to gain.